Frequently Asked Questions
Everything you need to know about your favorite alcohol-free beverages.
How do you ensure the glass bottles don't break during shipping?
We use custom-engineered, eco-friendly reinforced packaging designed specifically for glass bottles to minimize movement and absorb shocks during transit.
What is the shelf life of your non-alcoholic spirits and wines?
Most of our products have a shelf life of 12-24 months unopened. Once opened, we recommend consuming within 4-12 weeks; specific storage instructions are found on each label.
Do you offer international shipping?
Currently, we ship across North America. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for food and beverage products?
Due to health and safety regulations, we cannot accept returns on opened consumables. If your order arrives damaged or incorrect, please contact us within 7 days for a full refund or replacement.
Are your drinks suitable for those who are pregnant or breastfeeding?
While our drinks are non-alcoholic (0.0% to 0.5% ABV), we always recommend consulting with your healthcare provider regarding specific ingredients or botanical extracts.
How can I track my order?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.